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Returns & Exchanges :
At rodmangear, we do our best to make our product descriptions as detailed as possible so that you don't encounter
no surprises when you receive our products. We want our
customers know exactly what they are ordering.
Order Cancellation Policy :
We pride ourselves on our ability to quickly process
all orders that are placed on our site. Most orders are processed within 7 Days and are shipped within 7 to 14 days with CjPacket & La Poste. If you wish to cancel your order for any reason, please email us at email@example.com as soon as possible.
The vast majority of in-stock items are processed and/or shipped within 7 Days, it is imperative that you contact us during this period so that we can attempt to cancel your order before it is processed and/or shipped.
No request to cancel your order will be considered if it has already been processed.
Error of address :
It is your responsibility to verify the accuracy of this address and to contact us as soon as possible to inform us of any changes. The latter can only be made if your order has not yet been processed.
We cannot be held responsible for incorrect shipping information. We are also not responsible for refused or undeliverable orders (inaccessible addresses, incomplete addresses...).
In the latter cases, these packages can be returned to us, but not always.
If your order is returned to the sender, we will offer you a refund of your order deducted from the shipping costs or we will offer you a reshipment, depending on your choice.
You are not eligible for reshipment or reimbursement of your order until your package has been received by the shipper.
Return Policy :
We accept returns* for any reason! Whether you are dissatisfied or have simply changed your mind. Our return policy is 14 days from the time you receive your products. If for any reason you are not satisfied, simply fill out this return form. Sign it and send it with your package to the address we will provide you when you write to our support.